ivan_error | Stripe Developers | Page 1

torn monolithBOT Apr 22, 2026, 6:20 AM

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indigo marsh Apr 22, 2026, 6:21 AM

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Hey! Could you send me the request ID/ Payment Intent ID where you received this error? req_xxx or pi_xxx

shell mortar Apr 22, 2026, 6:24 AM

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Sure, I have several request ids:req_R3GHGMNdUWlwHw, req_MEuXNQHgUxRBkG, req_c1uwyFSJIJ8URC

indigo marsh Apr 22, 2026, 6:25 AM

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ok, taking a look

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We have been creating payments for alipay with usd for long time
Could you send me a request or Checkout session ID (cs_live_xxx) where it worked for your account previously?

shell mortar Apr 22, 2026, 6:33 AM

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sure: req_bo6L0ohYzxIGer, req_hzJlzbFRoNTWm6

indigo marsh Apr 22, 2026, 6:56 AM

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Hey! Thanks for the wait!

Per our Alipay documentation, each presentment currency is restricted to specific business locations. Specifically, USD is only supported for businesses located in the United States. So for merchants based in France (and other EU countries), the supported currencies are EUR and CNY.

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Previously, the Alipay integration did not strictly enforce these currency-country restrictions at the time of Checkout Session creation, but now we do,.

Thats the reason why req_bo6L0ohYzxIGer, req_hzJlzbFRoNTWm6 worked

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I understand if this is a completely unexpected behaviour, and I see two potential options here:

Change the presentment currencies to match your account's business location: "EUR" <> acct_1D7OKZCZHzD6L0HD (France acctount)
Or drop an email to support (https://support.stripe.com/contact ) they might be able to exempt you from this new behaviour temporarily

#ivan_error