#walter_webhooks

1 messages ¡ Page 1 of 1 (latest)

tawny shardBOT
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manic grove
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Hi there, taking a look

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Can you please confirm that you provided the correct event ID?

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It seems like this isn't a real Event ID

broken mantle
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Hi! The event id we received is evt_1T9xXyGSPnshBdxSyzOtnGtY

manic grove
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Could you provide me with the Dashboard link to this Event?

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I'm having trouble finding an Event with that ID

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Additionally, can you provide me with your Stripe platform account ID?

broken mantle
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Ok, give me a moment

broken mantle
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Sorry for the delay. We didn't found the event in the dashboard, our accountId is acct_17jvpHIKXNOZ9Sq

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We received the event on March 12 at 00:56 UTC

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sorry the account id is acct_17jvpHIKXNOZ9Sqq

manic grove
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Thanks for your account ID -in the meantime I did some digging around internally. There is a known issue with account.application.deauthorized Events being sent with API versions that do not match Webhook Endpoint API versions. Our engineering team is aware of this bug but we don't have a timeframe to share for when a fix will be implemented. I'm sorry that there isn't more I can share with you regarding a fix

broken mantle
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Ohh, I see. Thanks for the clarification, I appreciate it.

manic grove
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No problem!