#morieeeenyo_api

1 messages ¡ Page 1 of 1 (latest)

plain raptorBOT
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outer turtle
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hi there!

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that happens when the 3DS flow fails.

crimson wing
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Thank you for your response.

When the 3DS flow fails? Customer did not type OTP?

outer turtle
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3DS can fail for many reasons: users didn't enter the correct code, the bank had a technical issue, the bank suspect a fraudulent attempt, etc.

crimson wing
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hmm

outer turtle
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if you want to know more about this, you would need to ask the user to contact their bank.

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but it's expected that 3DS flow sometimes fail. and the user can simply try again, potentially with a different payment method.

crimson wing
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I see. I'm going to ask customer, thx!