#gms_api

1 messages ¡ Page 1 of 1 (latest)

full hillBOT
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  • gms_api, 12 minutes ago, 24 messages
old talon
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hi there!

sharp ibex
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hello Soma

old talon
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can you share the Event ID (evt_xxx) that you didn't receive? or the corresponding Checkout Session ID (cs_xxx) if that's easier.

sharp ibex
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there are no payments registered that's the problem I think

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I can share this - the payment page

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I completed the mock / test payment but nothing appears in stripe

old talon
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the Checkout Session ID is in the URL you shared: cs_test_a1kV2gPsTQGzPP8N1DocnSw17A7V41DTFSOi22q1yGAGcv1sioeoLstjuh

sharp ibex
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ok

old talon
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it has status: "complete", so the payment was completed

sharp ibex
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but nothing appears in stripe

old talon
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but nothing appears in stripe
you're either looking at the wrong place, or in the wrong account

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and we sent that event to we_1TMVczEpbbJ6viNWZIbssA7p. but your server tried to do a redirect, which Stripe doesn't support.

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can you see the event I linked above?

sharp ibex
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yes now yes, it's an old webhook

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need to delete that

old talon
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and what's the webhook endpoint ID (we_xxx) where you expected to receive that event?

sharp ibex
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is it possible that it is not going through cause I did not validate the account

old talon
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no that seems unrelated

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can you answer my above question and I'll be able to tell you what is happening

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note that I checked your Stripe account, and you have a single webhook endpoitn configured: we_1TMVczEpbbJ6viNWZIbssA7p, which is were we tried to send you the event but your server returned an error.

sharp ibex
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The webhook endpoint ID where I expected to receive the event is we_1TMmLkI17v32HQHsrL7tdQww

old talon
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that endpoint belongs to a different Stripe account

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so it's expected you didn't recive that checkout.session.completed event.

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the request to create the Checkout Session was made by: acct_*****viNW
the webhook endpoint you just shared belongs to acct_****HQHs

sharp ibex
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that's the problem