#robinc_api

1 messages · Page 1 of 1 (latest)

limber dewBOT
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brisk hornet
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Looking at the events all looks good but the coupon is not applied on the latest invoice

image.png
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This seems like a bug in Stripe to us

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We can consistently reproduce

  1. Apply 1 month 100% coupon on testclock customer
  2. Observe that the discount is applied to the subscription
  3. Advance testclock with 1 month
  4. Observe that the 100% coupon was not applied on the invoice, but the discount was removed from the subscription
honest dove
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👋 What is the value of the duration field on the coupon?

brisk hornet
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1 month

honest dove
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Apologies for the delay here, I've been trying to owrk out what is happening in this case, but can't see why the discount would be removed. IT does appear that it may be a race condition of some kind. Can I ask you to send usin a ticket so that we can inestigate this further? I can send yo u a DM with a link to send it to my team directly

brisk hornet
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Yes please do, can this be taken up with priority, we cannot deploy right now due to this issue

limber dewBOT
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Hello @brisk hornet, we have sent you a direct message, please check it at https://discord.com/channels/@me/1493595707938967632

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
brisk hornet
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Done I think?

honest dove
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Yes, I see it's submitted now, it'll be taken from there

brisk hornet
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Thank you how will they contact me?

honest dove
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By email