#akakmmm_code
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- akakmmm_error, 17 hours ago, 9 messages
- akakmmm_api, 5 days ago, 39 messages
limber sparrow
Hi there, can you tell me what kind of issue that your client is experiencing?
wind spire
I asked a question on Discord on behalf of my client. The response from your customer service was that it was an account issue, and they asked my client to use their own account to send an email ticket. But many days have passed, and still no reply has been received.
This is the link that our customer service provided to my client at that time.
limber sparrow
Ok, so it's not a technical issue, am I right?
wind spire
Perhaps it was calculated. He said it was an account issue, but there has been no reply for a long time now.
limber sparrow
I see. I'm afraid that I'm unbale to assist on account specific issues, and I'll recommend continue following up with stripe support through emails.
wind spire
We have sent several emails, but still no reply. What should we do?