#bimbo_checkout-klarna

1 messages ¡ Page 1 of 1 (latest)

feral thunderBOT
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bleak sparrow
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this is the code $transactionData = [
'reference_id' => $reference_id,
'provider' => 'stripe',
'provider_transaction_id' => $link_response->id,
'amount' => $price,
'currency' => $_SESSION['valuta_banca'] ?? 'EUR',
'status' => 'created',
'payment_method' => $method == 'card' ? 'card' : 'klarna',
'payment_url' => $link_response->url,
'installments' => $installments,
'commission_rate' => $commission_rate,
'commission_amount' => $commission_amount,
];

marsh thorn
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Hello, looking into this. Is this change happening for you in live mode, test mode or both?

bleak sparrow
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live mode

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the account is acct_1R2GNdIuDfihw4zo

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the connect is acct_1THeVUIApXipSjgZ

marsh thorn
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Can you send me the IDs of checkout sessions from before and after this stopped working? Like a session where you did see multiple plans and one where you didn't?

bleak sparrow
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unfortunately this customer is new so I only have the not working ones. let's assume for a moment it never worked. can you help me find what it's missing?

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this is a link I created https://checkout.stripe.com/c/pay/cs_live_a1XXjx7yxsLEKsWZRSlnYQnCDVBfedgE2C3JgdDWaWtseCFONqhLSNOp6D#fidnandhYHdWcXxpYCc%2FJ2FgY2RwaXEnKSd2cXdsdWBEZmZqcGtxJz8nZGZmcVo0UU1gU1BMRHVdbHVWb2JfJyknZHVsTmB8Jz8ndW5aaWxzYFowNFc3QkthTHBBY2xtcjF%2Faj03U0xdXVJHfXNhXHx9cH1XYE42QVFLU09IS0xLfXFPPVRRMGxrZG5rSnU8fGdxVzNpY1Vpdk80UXdKVHNkSWNpZ1FVZlBGVDU1M3w0VFU8UVQnKSdjd2poVmB3c2B3Jz9xd3BgKSdnZGZuYndqcGthRmppancnPycmMDcwYzJjJyknaWR8anBxUXx1YCc%2FJ3Zsa2JpYFpscWBoJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl as you can see Klarna only gives me the option to pay the whole amount

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ok maybe Claude found the issue

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does it sound coherent to you?

marsh thorn
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That explanation does not make sense to me, the capability usually determines whether Klarna would show up at all

bleak sparrow
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ok so what could it be?

marsh thorn
bleak sparrow
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yeah I tried looking for that too but looked fine

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please note that I get the same issue even if I create the payment link directly from the stripe dashboard, so it's not only an api problem, the issue looks broader

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I may be missing something trivial but I can't understand what

marsh thorn
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Yep the API and dashboard do the same thing when creating sessions. They don't get treated differently by Stripe.
Still haven't found much, there are restrictions for some countries but not IT. It looks like setting setup_future_usage can restrict the Klarna options but that isn't set on this session.

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I'm still not finding much here unfortunately. I think at this point it would be best to write in to our support team. Code-wise it looks like you are doing things correctly which is what I know how to check, the support team can take a deeper look here.

feral thunderBOT
chilly heart
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bimbo_checkout-klarna