#timm_api
radiant roseBOT
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fossil frost
We have quite a few Bancontact transactions that get the payment_failed webhook, but we don't see any clear reason why the payment failed.
req_xHmMpMKwKISN8K
this is one of the request ids
eager nova
Hello
Looking at the example, it was declined by the issuer/bank. There's not much my team would be able to see.
I'd recommend talking to our support team as they're experts on declines and can help further:
https://support.stripe.com/?contact=true