wchiquito_api | Stripe Developers | Page 1

karmic spireBOT Apr 10, 2026, 6:55 PM

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stuck notch Apr 10, 2026, 7:01 PM

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Hello 🙂 I don't believe we expose the creditor ID via the Mandate object - what is your use case for needing this?

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I do see the creditor ID available via the Account object which might help: https://docs.stripe.com/api/accounts/object#account_object-settings-sepa_debit_payments-creditor_id

frail rose Apr 10, 2026, 7:30 PM

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Hi 👋 ! Thank you so much for your reply.

Our use case is as follows: we're going to switch from the current Stripe Creditor ID for SEPA mandates to our own Creditor ID, but we've already processed many payments with the Stripe Creditor ID. We want to detect, for new payments, whether the Creditor ID of the mandate we're going to use is the old Stripe Creditor ID, so we can generate a new mandate with our own Creditor ID.

stuck notch Apr 10, 2026, 7:44 PM

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Thanks for explaining your use case, does fetching the creditor ID from ther account solve your issue then?

karmic spireBOT Apr 10, 2026, 7:46 PM

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frail rose Apr 10, 2026, 7:50 PM

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We will change the Creditor ID on our own account, therefore, we will have many SEPA mandates with the old Creditor ID.

limpid island Apr 10, 2026, 7:52 PM

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hi there, I'm taking over for jazz as they had to step away. thanks for explaining your use case. I believe you'll need to reach out to our main support channel for this, as migrating to a new Creditor ID has implications that our team isn't familiar with, based on this documentation

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to do so you can go to https://support.stripe.com/?contact=true . there will be an AI Assistant, you can tell it you want to speak with a human and that will open an email support case which will be routed to a team that specializes in SEPA

frail rose Apr 10, 2026, 7:57 PM

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We are already in communication because we cannot currently make the change ourselves since we already have SEPA payments processed. However, we need help because currently the API does not appear to expose the Creditor ID of SEPA mandates associated with payments already processed.

limpid island Apr 10, 2026, 8:00 PM

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that is correct as far as I can tell, this is not currently exposed on the API. if you're already in touch with Stripe Support about this, I would recommend asking them about the best way to go about migrating existing mandates, as this is a topic our team is not familiar with

frail rose Apr 10, 2026, 8:05 PM

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Thank you so much for your help.

#wchiquito_api