#jaime-la-gym_api
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abstract bear
Hi there! Looking into this now. Can you double check your request ID? I wasn't able to find it in our system, there may be some typos
polar geode
I have some i and l and dont know if its l or i
Its in test mode also if its change anything ?
abstract bear
You should be able to find and copy the exact request ID as described here:
https://support.stripe.com/questions/finding-the-id-for-an-api-request
abstract bear
Req_AWIgeMI55N801l
Sorry, that still isn't loading for me. Can you explain where you are seeing this request ID? Are you able to see it in your Dashboard developer logs?
If you share the account ID that you made the request from I may be able to find it that way as well
abstract bear
Got it. Can you tell me around what time the request was made and what the path was (was it POST /v1/subscriptions/:id or something else)?
polar geode
Yes its this one and its 1:05.23 pm
abstract bear
Sorry, the most recent POST /v1/subscriptions/:id on that account that I found was made 2025-06-10 09:27:48.
The best way forward is to provide the exact request ID as described in the link I provided earlier. Is there something preventing you from accessing it in this way?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
abstract bear
Yes, I'm able to load that request! Looking into it now
Okay, looking at the request, you are updating the phases.billing_thresholds.reset_billing_cycle_anchor parameter, which is described here:
https://docs.stripe.com/api/subscription_schedules/update#update_subscription_schedule-phases-billing_thresholds-reset_billing_cycle_anchor
Indicates if the billing_cycle_anchor should be reset when a threshold is reached. If true, billing_cycle_anchor will be updated to the date/time the threshold was last reached; otherwise, the value will remain unchanged.
That parameter is specifically for defining thresholds at which an invoice will be sent. Was that your intention? If not, can you explain the exact behavior you are looking for in this update request?
polar geode
I have a bug in my account where some of the suscription have a billing and phase whose end in like 10 of february but i need to move both of those date to the 10 of january searching how to change those date, i seems able to change the suscription phase date but not the billing date and was searching to do that
En start a new yearly sub at the 10 of january*
And*
New phase*
Not new suscription
abstract bear
In that case it sounds like you should use the phases.billing_cycle_anchor parameter with a value of phase_start:
https://docs.stripe.com/api/subscription_schedules/update#update_subscription_schedule-phases-billing_cycle_anchor
Can be set to phase_start to set the anchor to the start of the phase or automatic to automatically change it if needed. Cannot be set to phase_start if this phase specifies a trial.
polar geode
I will test and tell u if its good ty
abstract bear
No problem, best of luck!