#neatanderthal_best-practices

1 messages · Page 1 of 1 (latest)

grave wraithBOT
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fleet hawk
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Je ne trouve pas mon numéro API endpoint ?

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Parlé vous français ?

gloomy tendon
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@fleet hawk Please respond in your own thread

fleet hawk
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Ok pouvez vous fournir une RWA

gloomy tendon
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@marble fossil Sorry, we'll be with you in a moment

grave wraithBOT
haughty lion
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hey @marble fossil - taking over from Arran 👋

just to confirm, you're saying that when a refund occurs, you want the connected account to be liable for more than the amount they received?

marble fossil
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correct

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i'd like to add to that: in the future we'd like to charge a fee per refund, say 0.50 cent per refund made

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which would ofcourse also end up in a reverse transfer that is higher than the amount they received

haughty lion
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thanks for confirming! that's not possible in the exact way you're describing (i.e. reversing a higher amount than was originally transferred)

instead you'd need to use Account Debits, to directly 'charge' the connected account's balance for any additional amount above the transfer amount

https://docs.stripe.com/connect/account-debits

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so essentially it would be two separate transactions against the connected account's balance

marble fossil
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Yeah i've had a try with that, but my concern with that is that when there's no available balance we're unable to create a charge (or transfer from the CA)

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which means i'd have to start parsing balance transactions to decide when there would be a high enough available balance to create a refund

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and that including daily payouts for some of our restaurants would mean i'm racing with stripe payouts to create my charge for the refund

haughty lion
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that's true, it's not really possible to reverse/charge/debit more funds than the account has in its Stripe balance

there isn't really a recommended way to achieve this I'm afraid

marble fossil
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that's what i was afraid of yeah haha

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kind of a bummer that we're unable to do so even when negative balance credits are active

haughty lion
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if this is key to your use case then I'd recommend opening a ticket with our support team, just in case there's anything they can do to help unlock this for you

https://support.stripe.com/?contact=true

marble fossil
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thanks a lot for confirming that what i've tried to do already is generally the only way to do so, but has some constraints that make it fidgety

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i'll take this up with the rest of our team and see how we'd like to move forward

haughty lion
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no worries at all! we're here if you need to follow up