#neatanderthal_best-practices
1 messages · Page 1 of 1 (latest)
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@fleet hawk Please respond in your own thread
Ok pouvez vous fournir une RWA
@marble fossil Sorry, we'll be with you in a moment
hey @marble fossil - taking over from Arran 👋
just to confirm, you're saying that when a refund occurs, you want the connected account to be liable for more than the amount they received?
correct
i'd like to add to that: in the future we'd like to charge a fee per refund, say 0.50 cent per refund made
which would ofcourse also end up in a reverse transfer that is higher than the amount they received
thanks for confirming! that's not possible in the exact way you're describing (i.e. reversing a higher amount than was originally transferred)
instead you'd need to use Account Debits, to directly 'charge' the connected account's balance for any additional amount above the transfer amount
so essentially it would be two separate transactions against the connected account's balance
Yeah i've had a try with that, but my concern with that is that when there's no available balance we're unable to create a charge (or transfer from the CA)
which means i'd have to start parsing balance transactions to decide when there would be a high enough available balance to create a refund
and that including daily payouts for some of our restaurants would mean i'm racing with stripe payouts to create my charge for the refund
that's true, it's not really possible to reverse/charge/debit more funds than the account has in its Stripe balance
there isn't really a recommended way to achieve this I'm afraid
that's what i was afraid of yeah haha
kind of a bummer that we're unable to do so even when negative balance credits are active
if this is key to your use case then I'd recommend opening a ticket with our support team, just in case there's anything they can do to help unlock this for you
thanks a lot for confirming that what i've tried to do already is generally the only way to do so, but has some constraints that make it fidgety
i'll take this up with the rest of our team and see how we'd like to move forward
no worries at all! we're here if you need to follow up