#kyvyk_decline-support

1 messages ¡ Page 1 of 1 (latest)

north jungleBOT
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unique lagoon
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@wooden sparrow please work with our support team or your bank. I see my colleagues already explained we can't help with declines in this server

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kyvyk_decline-support

wooden sparrow
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it's not declining, it's just giving this message every time checkout.stripe.com loads, on any device

"Something went wrong You might be having a network connection problem, the link might be expired, or the payment provider cannot be reached at the moment."

unique lagoon
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Sure but you seem to be an end customer trying to pay. I can't help you with this here unfortunately. You need to talk to the company you are trying to pay so that their developers investigate and work with our support team for help.

wooden sparrow
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do you think it could be from my card repeatedly declining?

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i've opened and close the stripe popup a good amount of times

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it only started happening when i made a stripe account

unique lagoon
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I have no idea I am sorry

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I really recommend you reach out to either our support team or the merchant. I'm a developer and I help other developers use our APIs. I (and the rest of my team) can't help with questions like this in this server

wooden sparrow
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i appreciate you trying to help :)

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i have messaged the game developers hopefully they can resolve it

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you're free to close this now or whatever