#zperkins_docs

1 messages ¡ Page 1 of 1 (latest)

bright sinewBOT
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sharp helm
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Hello, yes the intent will be in the processing status while Stripe is waiting to hear back from the bank on whether the payment succeeded or not. When we get notified, the intent will go into a succeeded status on success or back to a payment_method_required status on failure.
Is there a specific doc you can link to about the status going from success to failure? I am not immediately familiar with that but can look further.

elder beacon
sharp helm
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Ah sorry, I just saw that was the first thing you linked to

elder beacon
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np

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my concern is that perhaps it goes into success when it has been successfully submitted to ACH, rather than fully completed with the bank

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which is all good, but just want to understand that's what happens before building the integration

sharp helm
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I found more context on this: with ACH the standard window for errors is within 4 days of the payment being initiated but the actual funds can sometimes land after that. So if we don't hear an error from the bank within four days, it is assumed the funds will land so the intent moves to succeeded and your account receives the balance from the payment. But there are some exceptional circumstances when we get a failure after that point so we need to reverse that.

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Looking into what that would look like status-wise

elder beacon
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okay this is all good info thank you thank you

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Also, if you have any idea of how long this time period might be, roughly, that would be super helpful. I know it's going to be super bank-dependent, but just on the scale of a few extra days vs a few months would be helpful, if that info is available anywhere.

bright sinewBOT