#kyvyk_unexpected
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remote crescent
hi there, this server is for developers asking questions about integration / API code problems. if you're having issues buying currency for a game, I'd suggest reaching out to the game's support team
cloud pagoda
will do thank you
remote crescent
no problem, good luck!
cloud pagoda
in fact i did that first and they directed me to bank
and bank directs me here now im in a loop lmao
remote crescent
oh dear 🙁 sorry to hear about that. I wish I could help but we can't really handle card declines. if the game uses Stripe as a payment processor your alternative would be to reach out to our main support channel https://support.stripe.com/?contact=true
you'll get an AI assistant, but if you tell it you want to speak with a human, it'll let you file an email support case