#mykhaelo_p24-unsupported-mcc
humble bisonBOT
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lapis carbon
Hello, taking a look
Started by looking at our P24 docs. Did you specify any of these categories for those test users?
https://docs.stripe.com/payments/p24?pm-info=business-locations#prohibited-business-categories
patent mountain
Yes, it is
lapis carbon
Gotcha. I'm not seeing a way to enable P24 for those business categories but you can always ask our support team if there is a way to make an exception: https://support.stripe.com/?contact=true
patent mountain
I mean , my bussiness category is not on that list, it is 'software'
lapis carbon
My apologies I missed that latest message. Looking into this again now
Oh wait, I do see "Information technology and telecommunications services" listed in those prohibited businesses. Trying to confirm if SaaS is a under that umbrella
Yes, the SaaS MCC that that account uses is a restricted one for P24. If you reach out to our support team through the link above they may be able to help you.
humble bisonBOT