#georgii_embedded-ios

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charred sigilBOT
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hard plover
pine barn
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Hello
I see the video you've attached on the GitHub issue and it is indeed puzzling.

Are you seeing any sort of logs in your Xcode console when you run into this issue?

hard plover
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No

pine barn
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Also, do you see this happening with all Connected Accounts or just some?

Can you share an example Connected Account ID where you saw this?

hard plover
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It's not deterministic. Not with all accounts. One in the sandbox, one in the production. Give me a few minutes to collect IDs

charred sigilBOT
hard plover
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acct_1TD7BsEXlk9zJw77 - sandbox

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acct_1TDWzfIQkkbsytFh - live (production)

plucky nymph
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georgii_embedded-ios

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Thanks for the extra ids. I recommend reaching out to our support team at https://support.stripe.com/contact with those details + the Github issue link so they can escalate internally and keep you updated. I'll flag the details to the team now too so someone can have a look

hard plover
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@plucky nymph should I select Contact support 24/7 help from our support staff and chat with AI Assistant?

plucky nymph
hard plover
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Thank you

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Just send the request