#leo_api

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grave willowBOT
#

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  • leo_api, 2 hours ago, 14 messages
brittle mulch
#

A bit more details:

Here's the POST payload of the request (req_Rhp7bCKOO83UiC) creating the account acct_1TH4R5GE8MjFzlyI :

{
  "business_profile": {
    "annual_revenue": {
      "amount": "500000",
      "currency": "EUR",
      "fiscal_year_end": "2025-12-31"
    },
    "estimated_worker_count": "7274",
    "mcc": "5598",
    "name": "match_name_relationships",
    "product_description": "Lorem ipsum dolor sit amet, consectetur adipiscing elit.",
    "support_phone": "0000000000"
  },
  "business_type": "company",
  "capabilities": {
    "card_issuing": {
      "requested": "True"
    },
    "transfers": {
      "requested": "True"
    }
  },
  "company": {
    "address": {
      "city": "City",
      "country": "BE",
      "line1": "address_full_match",
      "postal_code": "2600",
      "state": "State"
    },
    "name": "match_name_relationships",
    "phone": "0000000000",
    "tax_id": "222222222",
    "verification": {
      "document": {
        "front": "file_identity_document_success"
      }
    }
  },
  "controller": {
    "fees": {
      "payer": "application"
    },
    "losses": {
      "payments": "application"
    },
    "requirement_collection": "application",
    "stripe_dashboard": {
      "type": "none"
    }
  },
  "country": "BE",
  "email": "demo@example.com",
  "external_account": "btok_be",
  "settings": {
    "card_issuing": {
      "tos_acceptance": {
        "date": "1774971755",
        "ip": "127.0.0.1"
      }
    },
    "payouts": {
      "debit_negative_balances": "True"
    }
  },
  "tos_acceptance": {
    "date": "1774971755",
    "ip": "127.0.0.1"
  }
}

Also is attach the value of the connected account.

📎 account.json
minor inlet
#

Monday, I didn't have any issue and my code was working since at least 6months.
Hm can you share a request from Monday where this worked so I can compare?

brittle mulch
#

Here you go for the account acct_1TGiM75UQIDCNGrM, created Mar 30, 2026, 6:07:59 PM CEST:

  • req_7uDpFh42BUQuCq creation of the account
  • req_2CULVUySwwRNbO creation of the person related to the company (the representative)
  • req_XoNw3Yv9r0roGG setting directors_provided, executives_provided and owners_provided as True

However, I can see that the response of the request req_XoNw3Yv9r0roGG contains the following

{
  "capabilities": {
    "card_issuing": "pending",
    "transfers": "active",
  },
  "...",
  "requirements": {
    "alternatives": [],
    "current_deadline": null,
    "currently_due": [],
    "disabled_reason": null,
    "errors": [],
    "eventually_due": [],
    "past_due": [],
    "pending_verification": [
      "company.verification.document",
      "person_1TGiMF5UQIDCNGrMW4BFCTQl.verification.additional_document",
      "person_1TGiMF5UQIDCNGrMW4BFCTQl.verification.document",
    ],
  },
}

And evt_1TGiMX5UQIDCNGrMLG5UC7b2 set the card_issuing capability to active

# 
{
  "object": {
    "id": "card_issuing",
    "object": "capability",
    "account": "acct_1TGiM75UQIDCNGrM",
    "future_requirements": {
      "alternatives": [],
      "current_deadline": null,
      "currently_due": [],
      "disabled_reason": null,
      "errors": [],
      "eventually_due": [],
      "past_due": [],
      "pending_verification": []
    },
    "requested": true,
    "requested_at": 1774886883,
    "requirements": {
      "alternatives": [],
      "current_deadline": null,
      "currently_due": [],
      "disabled_reason": null,
      "errors": [],
      "eventually_due": [],
      "past_due": [],
      "pending_verification": []
    },
    "status": "active"
  },
  "previous_attributes": {
    "requirements": {
      "disabled_reason": "requirements.fields_needed",
      "pending_verification": [
        "company.verification.document",
        "person_1TGiMF5UQIDCNGrMW4BFCTQl.verification.additional_document",
        "person_1TGiMF5UQIDCNGrMW4BFCTQl.verification.document"
      ]
    },
    "status": "pending"
  }
}
minor inlet
#

Seems to be a different scenario

#

You never passed file_identity_document_success in account creation

#

I just need to see an example of this working how you said previously to compare

brittle mulch
#

We initially never gave file_identity_document_success to the company.verification.document.front. I added it after It failed.

For example acct_1TGvsa4Rtfz6Cb1u was created without it and failed

{
  "business_profile": {
    "annual_revenue": {
      "amount": "500000",
      "currency": "EUR",
      "fiscal_year_end": "2025-12-31"
    },
    "estimated_worker_count": "7274",
    "mcc": "5598",
    "name": "BE Company CoA",
    "product_description": "Lorem ipsum dolor sit amet, consectetur adipiscing elit.",
    "support_phone": "0000000000"
  },
  "business_type": "company",
  "capabilities": {
    "card_issuing": {
      "requested": "True"
    },
    "transfers": {
      "requested": "True"
    }
  },
  "company": {
    "address": {
      "city": "City",
      "country": "BE",
      "line1": "address_full_match",
      "postal_code": "2660",
      "state": "State"
    },
    "name": "BE Company CoA",
    "phone": "0000000000",
    "tax_id": "*********"
  },
  "controller": {
    "fees": {
      "payer": "application"
    },
    "losses": {
      "payments": "application"
    },
    "requirement_collection": "application",
    "stripe_dashboard": {
      "type": "none"
    }
  },
  "country": "BE",
  "email": "demo@example.com",
  "external_account": "btok_be",
  "settings": {
    "card_issuing": {
      "tos_acceptance": {
        "date": "1774938861",
        "ip": "127.0.0.1"
      }
    },
    "payouts": {
      "debit_negative_balances": "True"
    }
  },
  "tos_acceptance": {
    "date": "1774938861",
    "ip": "127.0.0.1"
  }
}
#

And it's capability.updated event evt_1TGvsy4Rtfz6Cb1uKKd6xjLp:

{
  "object": {
    "id": "card_issuing",
    "object": "capability",
    "account": "acct_1TGvsa4Rtfz6Cb1u",
    "future_requirements": {
      "alternatives": [],
      "current_deadline": null,
      "currently_due": [],
      "disabled_reason": null,
      "errors": [],
      "eventually_due": [],
      "past_due": [],
      "pending_verification": []
    },
    "requested": true,
    "requested_at": 1774938867,
    "requirements": {
      "alternatives": [],
      "current_deadline": null,
      "currently_due": [],
      "disabled_reason": "requirements.fields_needed",
      "errors": [],
      "eventually_due": [],
      "past_due": [],
      "pending_verification": [
        "company.verification.document"
      ]
    },
    "status": "pending"
  },
  "previous_attributes": {
    "requirements": {
      "pending_verification": [
        "company.verification.document",
        "person_1TGvsh4Rtfz6Cb1udMSZJeTp.verification.additional_document",
        "person_1TGvsh4Rtfz6Cb1udMSZJeTp.verification.document"
      ]
    }
  }
}
minor inlet
#

Sorry I think I'm confused then. What worked previously that is not working now?

brittle mulch
#

Previously when creating the test account, we did not provide any company.verification.document.

So we would:

  • Create the account with test information
  • Create a representative
  • Set the representative as the director, executive, owner

And the card_issuing capability would be set as active by the end.

However now,
When creating the account the same way or when providing file_identity_document_success as company.verification.document.front,
the account has the card_issuing capability remaining in pending with the company.verification.document requirement still being there.

grave willowBOT
floral marsh
#

FYI i'm taking over for my colleague, gimme just a few minutes to catch up

#

ok i think i've got a handle on the question, lemme do some digging, i'll let you know if i have any questions

floral marsh
#

sorry for the delay, this is a tricky one. real quick, can you confirm if you're still running into this?