#nothackedvkiti_api

1 messages ¡ Page 1 of 1 (latest)

odd nebulaBOT
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lethal ice
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Hi there. Looking

steady robin
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That was fast, let me know if you need anything else from me

odd nebulaBOT
lethal ice
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Can you try adding the bank_accounts.wire capability to your US recipient?

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and then trying the payout again?

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based on this page I think that is what is missing

steady robin
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Added with curl request, dashboard for that recipient looks like this.
Tried both usd to usd and gbp to usd, same Cross border or multi-currency payout is currently unsupported. error as before

severe onyx
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Gotcha, thank you. Looking further into this. And are you able to make these payouts properly to UK connected accounts under your platform?

steady robin
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Yes payouts to UK accounts work via API

severe onyx
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Awesome, and have you tried testing cross-border payouts to recipients in other countries?

steady robin
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Yeah I tried Croatia and US. All the combinations of currencies between these.

severe onyx
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Ah sorry I misread your initial description

steady robin
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I might be missing some config maybe, chatbot was mentioning enabling cross-border payouts of the Global Payouts page in the dashboard, but I didn't see any option like that there.

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Settings page for Global Payouts*

severe onyx
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Gotcha, I'm not seeing that either. I think this is something you need to request from our support team but am still clarifying. Will figure that out and get back to you in a few minutes

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Apologies still testing, my existing UK account wasn't quite compatabile so I'm setting up a new one.

severe onyx