#doogoo_api

1 messages ¡ Page 1 of 1 (latest)

latent timberBOT
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molten ivy
real halo
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hi there, unfortunately we don't know much about how Stripe fees are calculated in this channel. I would recommend reaching out to our main Support with this question https://support.stripe.com/?contact=true

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if the AI assistant at that link is uncooperative, you can tell it you want to file a support case with a human and it will let you do so

molten ivy
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Thanks. To confirm, I cannot see details through the api or stripe objects?

real halo
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there's no further detail in the API that I know of other than that fee_details attribute in the Balance Transaction response

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your account may be on a different pricing plan that would explain the difference, but our team isn't trained to investigate those kinds of issues

molten ivy
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Thanks