#josula_api

1 messages ¡ Page 1 of 1 (latest)

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old light
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I am talking about the invoice pdf here

sturdy frost
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hi there - could you share an example invoice that this is happening with so I can take a look?

old light
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in_1TFCDZQWc5EeQut9ZGc436Y2

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for example

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its pretty much any invoice

sturdy frost
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Thanks. This is intentional and expected behaviour for paid invoices.

The invoice PDF is designed to reflect the state of the invoice before payment was collected

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After payment is completed, a receipt is generated, which can be sent to your customer to reflect the post-payment state of the transaction

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old light
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Mhmm ok

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I understand its prob more of a technical issue but still the wording is weird. Could be "Review Payment" instead of "Pay Online" or something

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But I assume the invoice is once generated when finalised hence the fixed state

lofty matrix
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Yes, exactly. And clicking on the "Pay online" link will at least take the customer to the receipt page, showing that the invoice has been paid, and allows them to download a receipt

old light
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Ok is there any way I can access a "Payment Received" confirmation pdf (not the invoice) from a Payment intent?

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basically so I can send this to a client BEFORE they pay the invoice stating that we received the payment for the particular payment intent?

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we create invoices later after payment as in germany and EU you issue the invoice once the goods have left your warehouse, which is typically a couple of days AFTER the payment has been made in the shop

lofty matrix
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No, we don't have anything like receipts/confirmation PDFs for Payment Intents