audinate_webhooks-reporting | Stripe Developers | Page 1

late fernBOT Mar 23, 2026, 9:38 PM

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burnt wren Mar 23, 2026, 9:40 PM

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👋 are you explicitly subscribed to listen to this event? Or are you subscribed to listen to all events?

vital vine Mar 23, 2026, 9:40 PM

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to this event only

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here's my configuration

burnt wren Mar 23, 2026, 9:41 PM

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are you able to share the account id?

vital vine Mar 23, 2026, 9:42 PM

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here it is acct_1NVEGZAkfsJop3aQ

burnt wren Mar 23, 2026, 9:45 PM

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How are you triggering the report?

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Via API or Dashboard?

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And is this being run from test mode? A sandbox or a live mode account?

vital vine Mar 23, 2026, 9:46 PM

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Both. I am using live mode account.

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When you say trigger the report, do I need to trigger something for this event to be sent?

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I thought it is automatically sent throughout the day whenever there is data available.

burnt wren Mar 23, 2026, 9:47 PM

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I mean the initial report run.

vital vine Mar 23, 2026, 9:47 PM

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I trigger report run through API

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What I want to do is listen to this event, if the whole day is already available, I would then call the create report run API.

burnt wren Mar 23, 2026, 9:48 PM

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Thanks for confirming, reports run from the Dashboard don't trigger webhook events and sandboxes do not receive reporting.report_type.updated which are common gotcha, which is why I was asking.

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Can you confirm which Webhook endpoint is listening for this event?

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Also is this a connect webhook endpoint set up on the platform account or directly on acct_1NVEGZAkfsJop3aQ

vital vine Mar 23, 2026, 9:58 PM

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Here it is https://audinate-stripe-eapi-dev.au-s1.cloudhub.io/api/report/webhook/iris. Not yet entirely working but I was expecting that I would receive some requests.

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Here is what I did when I configured the webhook

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Not sure how to identify if it is a platform or direct account. I just went over to the developer dashboard and created a webhook like this.

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Choosing the connected version won't let me choose this event type. So I don't think there's a misconfiguration.

burnt wren Mar 23, 2026, 10:04 PM

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When did you first enable the event?

vital vine Mar 23, 2026, 10:12 PM

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I created the webhook and enabled the event yesterday, but since it is not working, I tried to create a new one an hour ago.

late fernBOT Mar 23, 2026, 10:20 PM

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native sparrow Mar 23, 2026, 10:20 PM

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audinate_webhooks-reporting

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@vital vine this Event is only sent when something in the report changes such as the time period so it's sent at most once a day I think
See https://docs.stripe.com/reports/api#new-data-notifications

vital vine Mar 23, 2026, 10:31 PM

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Hmm. I am querying report types through API and I notice that there's sometime a 2-hour interval where these time period changes.

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So I was expecting that maybe there is a webhook sent every 2 hours. But no

native sparrow Mar 23, 2026, 10:33 PM

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I don't think so but not entirely sure. And those are only sent if you actively listen to them. If you need a definitive answer you should contact our support team: https://support.stripe.com/contact as my team here doesn't know much about Reporting.
Alternatively wait a couple of day (while listening to that Event) to see if you get one of those Events

#audinate_webhooks-reporting