#yagnesh_unexpected

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little orioleBOT
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sinful quiver
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Hey, sorry for the delay. Taking a look

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Can you share the exact invoice IDs (in_xxx) that are behaving differently? Or on which billing dates behaviour differs?

wanton mirage
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in this classic subscription: sub_1TE17hHvL9HTkSaB45Axwtkk , the in_1TE1AgHvL9HTkSaBSXW0k3FX which got charged as expected but in this sub_1TE0d2HvL9HTkSaBoCS8PROh, there is not invoice made for the date on which it was supposed to be charges.
Though I believe the issue is in subscription mode.

sinful quiver
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And which date should there be charges and how much?

wanton mirage
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on March 26, amount: 2500

sinful quiver
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Yeah, looks like it hasn't transitioned to the last phase on the schedule right?

wanton mirage
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Yes

sinful quiver
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Still checking

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Yeah I think this is a bug specifically with test clocks and flexible subscriptions/schedules. It's not transitioning to the last phase correctly before we set it to cancel, so there's no invoice created

I think you'd need to write in to our team and we can flag it with the product team

little orioleBOT
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wanton mirage
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Okay,
is there any way that I can update the subscription from flexible to classic mode

sinful quiver
wanton mirage
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Okay thanks for the update

wanton mirage
sinful quiver
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Do you have a live mode example?

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Or are you asking me if this happens in live mode?

wanton mirage
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sub_1TD2NZEDAKzxgDEH02y8zNOJ , subscription of live mode, this was supposed to be charged today

sinful quiver
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The current period ends in ~2 hours (12:41 UTC), so it should transition to the last phase (and generate the invoice) then

wanton mirage
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Can you please tell me if there is any upcoming invoice view and what is the time frame of that(e.g. March 1 to April 1)

sinful quiver
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I don't understand the question

sinful quiver