wchiquito_sepa-fingerprint | Stripe Developers | Page 1

cobalt hatchBOT Mar 17, 2026, 10:00 PM

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blazing bison Mar 17, 2026, 10:04 PM

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Hi there,
just to clarify, are you asking why the finger print for a SEPA DD payment method changes?

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Since SEPA DD is async, Stripe creates a temporary fingerprint when creating the Payment Method, but then validates IBAN etc. with the bank and computes the final fingerprint. After that, the fingerprint should not change again.

past fulcrum Mar 17, 2026, 10:11 PM

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There are two questions: 1) Why does the fingerprint change? (your previous answer would explain this) and 2) Why isn't the webhook payment_method.updated fired due to the fingerprint change?

blazing bison Mar 17, 2026, 10:13 PM

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Let me do some more digging. I might have been a been hasty with my response. Let me actually investiagte a bit more.

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Is this a connect setting?

past fulcrum Mar 17, 2026, 10:16 PM

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No, it's not a connect setting.

blazing bison Mar 17, 2026, 10:18 PM

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Got it.
Can you share your account ID where you see the fingerprints changing?

past fulcrum Mar 17, 2026, 10:24 PM

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For security reasons, I'm not allowed to provide this type of information, which is considered sensitive.

blazing bison Mar 17, 2026, 10:26 PM

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I understand the concern but without sharing the ID, I am not fully able to support. Can you share a different ID, like a Payment Method ID of a SEPA DD for that account? In general there shouldn't be any concerns sharing those IDs since they are useless for third parties.

cobalt hatchBOT Mar 17, 2026, 10:30 PM

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grim flame Mar 17, 2026, 10:31 PM

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It might be easier to chat with support directly to via https://support.stripe.com/contact they can look up the object(s) involved and clarify what's causing this

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wchiquito_sepa-fingerprint

past fulcrum Mar 17, 2026, 10:36 PM

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I'll try to start a chat with support directly to discuss the issue. @blazing bison, thank you so much for all your help.

grim flame Mar 17, 2026, 10:37 PM

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Sounds good! Hopefully they can clarify quickly!

#wchiquito_sepa-fingerprint