yoyosaur_terminal-aod-network-issue | Stripe Developers | Page 1

covert vaporBOT Mar 12, 2026, 3:53 PM

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glacial dome Mar 12, 2026, 3:54 PM

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Hi 👋

It sounds like you are developing an Apps on Device integration https://docs.stripe.com/terminal/features/apps-on-devices/overview

Is that correct?

craggy grove Mar 12, 2026, 4:39 PM

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Yes

glacial dome Mar 12, 2026, 4:41 PM

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Can you sare the reader serial number?

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I'm not familiar with this situation occurring but, if you can provide the serial number of the specific reader along with a timeframe this occurred, I can check the logs to see if any errors jump out at me.

covert vaporBOT Mar 12, 2026, 5:01 PM

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yoyosaur_terminal-aod-network-issue

glacial dome Mar 12, 2026, 5:11 PM

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@craggy grove this server is for synchronous, real time chats to help Stripe developers with integration questions. If you cannot be available to respond in real time, I recommend you contact us through our Support channel https://support.stripe.com/contact

#yoyosaur_terminal-aod-network-issue