#tylerdmace_api

1 messages ¡ Page 1 of 1 (latest)

worthy lavaBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1480698539683086486

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

forest hound
#

We had left off with me needing to retry payments to see if they worked now but three new tests show that they aren't working as expected.

obtuse pier
#

@forest hound we can't help with this part unfortunately. Please work directly with our support team for help: https://support.stripe.com/contact

You need approval to be able to do this

forest hound
#

Ok, can you help me figure out how to interact with that ticket. I was told it was created but I don't see it in my dashboard anywhere where I can review updates and what not

#

I don't have a support id for it either

#

Could you look that up for me by chance

obtuse pier
#

If you already got a reply from our support team then you can reply to the email thread you already have with them

forest hound
#

Ok, perfect, thank you