#nunu0951_webhooks
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deep saddle
hi there!
deep saddle
did you expect to receive an invoice.updated event when the invoice became past due?
tawdry turtle
yes
i am handling subscription cancellation in that event for ideal and bancontact
deep saddle
I don't think we send invoice.updated venet in that case, since technically nothing changed on the invoice itself. it's status is still open.
did you receive an invoice.updated event for other invoices when they became past due?
tawdry turtle
i am not sure
actually what i need is to cancel subscription after 2 days, then is there any other way
https://dashboard.stripe.com/acct_1DuHXnF4niufLwn4/test/invoices/in_1T7BqXF4niufLwn4YlN9m6A8
but ths is in past_due state not open
deep saddle
but ths is in past_due state not open
if you look at the object in the API, there's no "past_due" status: https://docs.stripe.com/api/invoices/object#invoice_object-status
then is there any other way
we have a lot settings in the Stripe Dashboard for this: https://dashboard.stripe.com/settings/billing/subscriptions
tawdry turtle
ok so after 2 days i need to void invoice such that users should not be able to pay again
also need to cancel subscription (cancelling subscription will void invoice)
this is the requirement
but above settings will work for every payment methods , will they?
for card case subscription should cancel after all retries (card - automatic payment)
fir ideal and bancontact (invoice payment) only above case
deep saddle
if you want custom rules depending on the Payment Method used, then you'll need to write code with your own logic for this.
listen to the invoice.created event, to know when a new invoice is created. save the due_date on your end. then periodically run a script on your end to check for past due invoices, and cancel them if they match your requirements
tawdry turtle
is that the way to handle ideal and bancontact subscription failure?
any other alternative
deep saddle
I'm not sure I follow your question.
tawdry turtle
if a users purchases a recurring plan through ideal or bancontact, i believe the payments wont happen automatically,
they need to pay through the invoice link
in our online course selling platform, when they purchase a subscription plan we send invoice through email
if they failed to pay invoice within 2 days we need to cancel subscription
What stripe suggests for this
deep saddle
I already explained this:
listen to the invoice.created event, to know when a new invoice is created. save the due_date on your end. then periodically run a script on your end to check for past due invoices, and cancel them if they match your requirements
tawdry turtle
can i use invoice.payment.failed event?
in the invoice.payment_failed
get the invoice created timestamp
then calculate expiry as
expiry = invoice.created + days_until_due
If current time > expiry then cancel subscription
deep saddle
yes that is also an option.
tawdry turtle
ok