simon_webhook-live | Stripe Developers | Page 1

green owlBOT Mar 5, 2026, 5:35 PM

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simon_code, 6 hours ago, 10 messages

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autumn sleet Mar 5, 2026, 5:37 PM

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👋 I'm happy to help but I'm going to need a bit more details. Can you share an example Event id evt_123 that you think should have been sent but wasn't?

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simon_webhook-live

manic hill Mar 5, 2026, 5:38 PM

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Hi 🙂
Now we are only receiving v2.* events.

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evt_65UGYLsVGfWJbCmVBZX16TKxIwATGRvYpJZ8g4IMGzACt6

autumn sleet Mar 5, 2026, 5:39 PM

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Sorry is that the id of an Event you recieved or didn't receive?

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v2 Events are completely separate from v1 Events and require a different kind of WebhookEndpoint configuration

manic hill Mar 5, 2026, 5:40 PM

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our webhook is only listening for v1 events, which are not arriving.

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for example:

autumn sleet Mar 5, 2026, 5:42 PM

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Can you please give me an exact Event id that you think you should be receiving but you are not though? That's what I need to debug

manic hill Mar 5, 2026, 5:43 PM

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I don't have any v1 event in tab "events"

autumn sleet Mar 5, 2026, 5:44 PM

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😓

manic hill Mar 5, 2026, 5:46 PM

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I'm sorry, I have just registered an express account via API and no one v1 event fire. Why?

autumn sleet Mar 5, 2026, 5:46 PM

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there's no account.created Event, so Events would happen once you do things on that connected account

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Sorry trying to help but not finding the right words.

You're a Connect platform. You have connected accounts. You can view all those connected accounts in your Dashboard and all their logs and Events too in their own dashboard view. That lets you more easily debug things

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Give me the id of that connected account and I can have a look though!

manic hill Mar 5, 2026, 5:50 PM

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just a second please

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acct_1T7fo4GkQtS6FbkO

autumn sleet Mar 5, 2026, 5:54 PM

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Okauy so we do send Events and your endpoint returns with an error in Italian about the signature being incorrect

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maybe you forgot to change the WebhookEndpoint's secret?

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What I recommend is adding logs to your webhook handler so you can narrow it down and debug this further

manic hill Mar 5, 2026, 5:56 PM

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yes we are Italian, I've update webhook with correct signature now but now I have this error:

Received event with API version 2026-02-25.clover, but Stripe.net 48.5.0 expects API version 2025-08-27.basil. We recommend that you create a WebhookEndpoint with this API version. Otherwise, you can disable this exception by passing throwOnApiVersionMismatch: false to Stripe.EventUtility.ParseEvent or Stripe.EventUtility.ConstructEvent, but be wary that objects may be incorrectly deserialized.

We developed entire integration with *basil version. Webhook as well is set with that version

autumn sleet Mar 5, 2026, 5:59 PM

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hum

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Can you log the exact Event id first?

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The one I looked at was sent with Basil

manic hill Mar 5, 2026, 6:00 PM

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sure:
evt_1T7fo7GkQtS6FbkOXekL4j4V

autumn sleet Mar 5, 2026, 6:02 PM

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yeah this one is not normal. Can you create a brand new connected account again and share that new account id so I can have a look?

green owlBOT Mar 5, 2026, 6:14 PM

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manic hill Mar 5, 2026, 6:15 PM

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Yes, can you wait an hour?

autumn sleet Mar 5, 2026, 6:17 PM

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We'll keep this open for a bit, but otherwise just ask a new question

manic hill Mar 5, 2026, 6:19 PM

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Ok, thank you

autumn sleet Mar 5, 2026, 6:24 PM

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Okay sorry I figured it out. We have a really old bug where Event account.application.authorized and account.application.deauthorized are sent with the wrong API version.
Sadly it's a really hard one to fix and we haven't been able to.

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So I think your integration is likely working, just this Event specifically has the wrong version and you have to handle it (or ignore that Event)

manic hill Mar 5, 2026, 6:33 PM

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Ok, now we are creating a brand new account

sly topaz Mar 5, 2026, 6:37 PM

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FYI i'm taking over for koopajah, let me know if you have any more questions beyond what they said in their most recent messages

manic hill Mar 5, 2026, 7:00 PM

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ok, now we are receiving v1 events correctly

sly topaz Mar 5, 2026, 7:02 PM

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can you share an example event ID? what all did you change to make it work correctly?

manic hill Mar 5, 2026, 7:04 PM

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after webhook destination recreation and setting correct webhook signature

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evt_1T7fqfGkQtS6FbkOunPTcxRU

sly topaz Mar 5, 2026, 7:11 PM

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ok great! as koopajah mentioned above there is a known bug where account.application.authorized and account.application.deauthorized events specifically are sent using your account's API version rather than the webhook version, so if you need to handle those events you should be prepared to handle that

#simon_webhook-live