patirck_connect-onboarding | Stripe Developers | Page 1

torpid gateBOT Mar 5, 2026, 3:14 PM

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runic marsh Mar 5, 2026, 3:19 PM

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robust willow Mar 5, 2026, 3:28 PM

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Hi 👋 I'm taking a closer look

runic marsh Mar 5, 2026, 3:29 PM

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thanks toby±

robust willow Mar 5, 2026, 3:38 PM

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Hm, can we align on what you're referring to by embedded onboarding, just to make sure I'm looking at the right things. When you say Embedded Onboarding, are you referring to this flow, where you create Account Sessions?
https://docs.stripe.com/connect/embedded-onboarding?accounts-namespace=v1#integrate-account-onboarding-component

runic marsh Mar 5, 2026, 3:43 PM

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Yes sorry i mean the above flow.

We register the user on our app, which also does the bare minimum to create a stripe account, we then have them fill in some information on the app and collect certain details including the MCC (by selecting an industry option) which we send to stripe.

The merchant then goes to an external onboarding link to fill in the details from the doc you have posted above. I can see in a users webhook events we have successfully saved the MCC field but the industry selection is still required during the embedded onboarding above and we can't update that currently

robust willow Mar 5, 2026, 3:54 PM

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Hm, if you're generating an onboarding link, you may be using Account Links instead.

runic marsh Mar 5, 2026, 3:55 PM

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oh apologies if i'm being misleading

robust willow Mar 5, 2026, 3:55 PM

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I get what you're saying that you're expecting MCC to prefill industry (and so am I), but I'm trying to nail down how you're getting to that point to see if there are any levers you can pull in your integration to try to change that behavior.

runic marsh Mar 5, 2026, 3:56 PM

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yes sorry we call it an an "onboardingLink" internally but it's created with the api this way

return this.stripe.accountLinks.create({
      account: stripeAccountId,
      type,
      return_url: returnUrl || Configs.ONBOARDING_REDIRECT_URL,
      refresh_url: refreshUrl || 'https://lopay.com',
      collect: all ? 'eventually_due' : 'currently_due',
    })

robust willow Mar 5, 2026, 3:57 PM

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Perfect! Thank you

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For your type parameter there, it looks like that is probably being set to account_onboarding which I think is the right option.

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Does the behavior change at all with the value you're using for collect?

runic marsh Mar 5, 2026, 4:01 PM

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when you say does the behaviour change, do you mean is the industry prefilled, or do the fields shown on the set up differ?

robust willow Mar 5, 2026, 4:01 PM

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Revolving around the Industry field, does it either show prepopulated or get hidden from view if collect is currently_due?

runic marsh Mar 5, 2026, 4:02 PM

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let me have a look, i'll have to spin up a test user real quick

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also fyi the type being passed in is actually undefined

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which surprised me

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bear with me just trying to test this

robust willow Mar 5, 2026, 4:18 PM

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No worries; I appreciate your willingness to help test here! I'm not sure of much else that you can try aside from fiddling with those parameters though. If the Industry field still isn't prefilling or being omitted, I think that's something that will need to be turned into a Support ticket so our teams can dig in more.

runic marsh Mar 5, 2026, 4:22 PM

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its all god, i'm just struggling to amend the code but running it locally and getting it to play nice with stripe is a bit of a faff. do you know what the api call for account link would be? perhaps I can do it that way, we do it via the sdk

robust willow Mar 5, 2026, 4:24 PM

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Yup, that will be a POST request to our /v1/account_links endpoint. You can see all the supported parameters for that endpoint and its expected response shape here:
https://docs.stripe.com/api/account_links/create?lang=curl

runic marsh Mar 5, 2026, 4:25 PM

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okay so testing it just on the dashboard with currently due I can still see the industry drop down

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let me try through the api now

robust willow Mar 5, 2026, 4:26 PM

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Dang

torpid gateBOT Mar 5, 2026, 4:27 PM

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robust willow Mar 5, 2026, 4:29 PM

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And does the MCC you set get overridden if you select an industry there?

peak onyx Mar 5, 2026, 4:29 PM

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patirck_connect-onboarding

runic marsh Mar 5, 2026, 4:30 PM

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Will check that now, but I don't think it does. i think i tested this the other day. bear with me

peak onyx Mar 5, 2026, 4:31 PM

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@runic marsh can you share the connected account id too?

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I want to confirm

that you set MCC properly before redirecting to onboarding
what type of account/configuration so I can reproduce

runic marsh Mar 5, 2026, 4:32 PM

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acct_1T7eOJKFWQzDtDc3

peak onyx Mar 5, 2026, 4:34 PM

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Okay so I see you set the MCC but not on creation.

Can I ask you to try a really simple one where you create the account with MCC on the creation request and then redirect to onboarding

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(but I'm trying to reproduce in parallel, it used to work fine)

runic marsh Mar 5, 2026, 4:34 PM

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sure thing. So i can confirm:

We set the mcc via api call in our app -- I set this one as 4411 cruise lines

industry is not prefilled and i can change it in the account link form, I set it to other educational services

Going back to my account on stripe i can see that the industry has been updated via the form but does not update the mcc

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@peak onyx I'm not sure how to achieve your request. We can't create a merchant's account with the MCC as we won't know it until after they register and begin entering details

peak onyx Mar 5, 2026, 4:37 PM

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yeah but in a way that's 2 bugs right?

In onboarding we ignore what you have pre-filled and make it look like it's not set
After onboarding, we ignore what they set and don't tell you the new on ine the API

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I'm not sure how to achieve your request. We can't create a merchant's account with the MCC as we won't know it until after they register and begin entering details
it was just for you to test as a one-off. But all good, I'm trying to reproduce

runic marsh Mar 5, 2026, 4:37 PM

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but the MCC and industry are two different fields

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they aren't related

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well, they are but they are two seperate values

peak onyx Mar 5, 2026, 4:37 PM

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hmmmm

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Can you clarify what you mean? What do you think "industry" maps to in the API? I'm confused.
Usually it's business_profile.mcc -> dropdown with your industry

runic marsh Mar 5, 2026, 4:39 PM

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yes so did we but it seems like you also have a field called business_profile.industry which is updated when you fill in the dropdown

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not the mcc

peak onyx Mar 5, 2026, 4:40 PM

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where did you see this?

runic marsh Mar 5, 2026, 4:41 PM

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this event happens when i select something on the form

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sorry not event, api call*

peak onyx Mar 5, 2026, 4:41 PM

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all good, yeah that's a purely internal concept though

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weirdly I don't get that industry dropdown when I prefill, but still trying to debug

runic marsh Mar 5, 2026, 4:43 PM

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when you say prefill, how are you achieving this? at what stage

peak onyx Mar 5, 2026, 4:44 PM

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I'm doing what you do: I create an account and pass some values which is what I call "pre-filling" since you're setting information before sending them to Stripe to complete the rest

runic marsh Mar 5, 2026, 4:46 PM

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okay i see, yeah that makes sense. I think with our current flow we create the connect account before we have the mcc information. it might be quite a large change to solve that

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it's more like this currently:

Create Stripe connected account — no MCC at this point
Save merchant to DB
Create Stripe Person (async worker)
Generate onboarding link
Merchant selects business type in-app → MCC saved to our DB, then pushed to Stripe via account update
Merchant opens Stripe onboarding form → MCC is set on the account but Industry field still shows "None"

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maybe we can move the generate onboarding link step until after the mcc is selected

peak onyx Mar 5, 2026, 4:47 PM

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yeah it's basically what I said really

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The onboarding link creation shouldn't matter

runic marsh Mar 5, 2026, 4:47 PM

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ah okay

peak onyx Mar 5, 2026, 4:48 PM

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Sorry I'm still spending time reproducing with no luck yet.

runic marsh Mar 5, 2026, 4:48 PM

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no worries

peak onyx Mar 5, 2026, 4:50 PM

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Ah I know why mine doesn't work, if I don't pass any MCC mine just inherits the one from the platform

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Sorry I'm going to have to send you to support at this point. I don't understand what's causing this and it seems like a bug and the support team can work with the product team and provide more details as we iterate on this

runic marsh Mar 5, 2026, 4:51 PM

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thats okay! i'm glad i checked

peak onyx Mar 5, 2026, 4:51 PM

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might have to do with you using Issuing

runic marsh Mar 5, 2026, 4:51 PM

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i see

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thanks for your help though

peak onyx Mar 5, 2026, 4:53 PM

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Happy to help, sorry I got stuck

runic marsh Mar 5, 2026, 4:56 PM

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when you say send me to support what do you mean? I've already spoken to a chatbot that wasn't helpful and then found this discord resource do i need to contact someone else?

peak onyx Mar 5, 2026, 4:59 PM

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ah yes I mean go back to support, ignore the nonsensical chatbot and ask to talk to a human
You can try https://support.stripe.com/contact/email?topic=api_integration which is supposed to give you a contact form (but it doesn't always work, #llms)

#patirck_connect-onboarding