#quincy_api
1 messages ¡ Page 1 of 1 (latest)
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1479134439505264742
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
hi there, unfortunately our team is not familiar with crypto onramp, since it is a preview feature. I would recommend reaching out to our main support team about this issue, so they can connect you with an expert on the subject: https://support.stripe.com/?contact=true
okay thank you
Hello just one other question. I have a support case open here sco_U57XzK5gyzY60R
I believe the only response has been from Karim from Stripe's Priority Support team. I have not heard any update from him for a few days on this case. is there a better way to get in contact with this team