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hi there, do you have a public url where I can try to see if Apple Pay appears for me?
On production we have a public url, but we have not released the feature yet. It is still on dev, but that env cannot be accessed by anyone outside of our org.
In terms of the documentation, I'm trying to understand if there is anything we need to do within Apple Portal. Is this all meant to be done within Stripe Dashboard and the only step is to add the domain?
^ in this question, I'm referring to specifically domain registration, not code.
if it's a website then yes, the only step should be adding the payment method domain in the dashboard. make sure you include possible subdomains (i.e. if your domain resolves to www.yourdomain.com, you want to make sure to include the www)
I recall prior to this new integration Stripe used to have us download a cert and upload it. Is this step no longer required?
that's no longer required
other things you can look at:
- make sure you're using HTTPS, otherwise Apple Pay won't appear
- if you're using an iframe, you'll want to make sure both the main domain and the iframe's domain are added
I believe Apple custom integration required us to re-verify every 2 years. Does Stripe also handle this for us?
do you have a doc referring to that? this is the first I've heard of it, if I know more I can research our internal docs about that
I don't have a doc in hand. But our current Apple Pay integration (outside of Stripe) has domain re-verification on the same date roughly every 2 years. We get an email regarding this and we have to upload a cert for verification.
got it, thank you. the cert re-verification is only required if you're using Apple Pay in apps, if it's on the web then Stripe handles it for you
Sorry wrong link. this one is the web https://developer.apple.com/help/account/capabilities/configure-apple-pay-on-the-web
We are behind the correct HTTPS protocol and not using a custom iframe (just the iframe provided by Express Elements). We are using a proxy, so I am wondering if that is causing some issues. Thanks for all the information. I will continue debugging.
I did get news back from our dev team. I can share the URL; however it is an auth page so I would need to share a one time credential. Unfortunately, I cannot do this in a public channel.
makes sense! let me know if you have any further questions
one more thing you can check: if you're using Connect with Direct Charges, the domain would need to be registered on the Connected Account. see here for more details
I am not aware of us using connect. We do have existing custom ApplePay integration on the same domain. Do you think this could cause any issues when attempting a new integration inside the Stripe dashboard?
just double checked with my colleagues, they've never heard of that specifically being an issue, though it's possible if you have code on your site that's trying to use the old integration at the same time as Stripe that could cause interference. though the fact that it's working with your local dev makes me think that's not the case
I'll raise the issue later with our account executive if we can't get this resolved. Appricate the help. We can close this thread.