mehdi_code | Stripe Developers | Page 1

brazen fogBOT Mar 5, 2026, 1:14 PM

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quaint patrol Mar 5, 2026, 1:15 PM

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hi there!

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can you share the Terminal ID with this issue?

uncut swift Mar 5, 2026, 1:16 PM

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Of course, the terminal is : WPC323211065924

quaint patrol Mar 5, 2026, 1:19 PM

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thanks, having a look

near dirge Mar 5, 2026, 1:26 PM

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Hey! Taking over for my colleague.
Can you share the fullstacktrace ?

uncut swift Mar 5, 2026, 1:27 PM

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Sure:

📎 message.txt

near dirge Mar 5, 2026, 1:34 PM

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According to the error, it seems like the connection was interrupted during the update

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Can you try using bluethooth, update the reader and see if you face the same issue ?

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Probably there is an issue with the physical plug, try not to touche the USB once plugged

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Or try another USB cable

uncut swift Mar 5, 2026, 1:48 PM

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I just need to upgrade it with Bluetooth and then I can use it with USB ?

near dirge Mar 5, 2026, 1:53 PM

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Yes try that.

uncut swift Mar 5, 2026, 1:55 PM

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OK thanks, I'll try that!

#mehdi_code