noah_api

[calm delta]

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• noah_api, 5 days ago, 27 messages

[sly nexus]

... continued:

go to 2 different places and one appears much later than the other i am struggling to find out how i can save the exact fees of a transaction

[fading roost]

👋 Hi there! Let me take a look

Do you have an example Payment Intent or Balance Transaction ID where you see this happening?

[sly nexus]

Hi

does this charge id help? ch_3T72HkRC1zca1hKL0eFxabyq

my account is acct_1T4oHURC1zbBUxRq

[fading roost]

Yes, thanks!

Yeah, so I can see that asynchronous billing is enabled here. Trying to figure out why that's the case…

[sly nexus]

Awesome thanks for looking into it

also sending how i am creating the paymentIntent just in case it helps

[fading roost]

That looks good

Are you able to see the Stripe fees for the Charge that you shared, somewhere?

[sly nexus]

this is what see when i click on a collected fee row in the table in the second screenshot

i cant seem to click on any of the "stripe fee" rows in the table though so i have no idea which fees are related to which charge

[fading roost]

Thanks for sharing. Still looking into this!

Could you try stripe balance_transactions list from the Stripe CLI, or in Workbench at the bottom of the Dashboard to find the ID (txn_…) of one of those Stripe fee entries?

Or share the JSON output?

[sly nexus]

Yea sure, let me do that now

[short cosmos]

👋 Hey, I think it would be best to move this to an email ticket, as it seems we'll need to do a little bit of a deeper investigation into this

[calm delta]

Hello @sly nexus, we have sent you a direct message, please check it at https://discord.com/channels/@me/1430756473067278448

• 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.