#samina_docs

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jaunty ravenBOT
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pearl owl
rain escarp
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Thanks for sharing, however, I can't find the magic string for company.verification.document

pearl owl
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What happens if you set the company tax ID to 111111111?

rain escarp
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it asks to correct the EIN number

pearl owl
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Can you copy/paste that Account ID here?

rain escarp
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acct_1T6zfD1tLKnTmgU9

pearl owl
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Hm, it seems weird that it's hanging out in pending_verification. Can you confirm when in your flow you provide the tax ID, and what value you passed in for this account?

rain escarp
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I raised this issue in a previous thread as well that the wait times since last night are extremely long with the status being stuck in review for 40+ mins

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in the tax id I put in all 1s

pearl owl
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Do you have an example of an account that was stuck but then progressed?

rain escarp
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i think this one acct_1T62VS0pdmsv3RYF

pearl owl
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Wait, can you help me understand what scenario you're trying to test? Does uploading a company.verification.document not satisfy the tax ID requirement?

jaunty ravenBOT
rain escarp
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for our live customers we often see this requirement surface for their accounts. We want to know how to trigger this error in sandbox so we can test our implementation

pearl owl
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Do you have an example that you can share? That insight would probably go a long way in trying to understand how to reproduce this in a teat.

surreal rampart
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Its unrelated to any specific requirement, I have this account (acct_1T6tOZ1r4FSdCC8k) that had the SSN verification going on for a long time upon first creating the account with all 1s as the ssn_last_4, now it seems to have completed. But yes, recently these verifications have been talking way long time, I don't actually have the number on how long it takes.

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But yes, we have mostly seen it for the ssn and the ein requirement, the rest of the requirement seemed to be passing, I also observed the address requirement taking similar length of time in one accont.

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I don't know which account it was though

rain escarp
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As for this company.verification.document - we are not able to surface this in test mode

pearl owl
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Do you have an example of it being surfaced in livemode, to see if replicating that process in testmode reproduces the behavior you're looking for?

rain escarp
noble nymph
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Hi there,
taking over for my colleague who had to step away.... Let me catch up real quick an try a few things...

noble nymph
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I tried so far multiple scenarios, and can't find a way to solely trigger the company.verification.document requirement....