#umaritis_code

1 messages · Page 1 of 1 (latest)

waxen cargoBOT
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past elbow
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Code
const transfer = await stripe.transfers.create({
amount: reward, // amount in cents
currency: 'usd',
destination: accountId
})
console.log('Transfer successful:', transfer)

Question
Hi Stripe Team,

We’re facing an issue with a connected account (Account ID: "acct_1T45go0ATk4vVU0U " and customer id: cus_ToG4YF5MXAkf4Y) . The user has successfully completed onboarding, but he is unable to receive payouts.

When we checked the Stripe Dashboard, we saw that payouts for this account are currently paused. We’re not sure about the reason for this pause.

Could you please let us know why the payouts are paused and what steps are required to resume them?

Thank you.

What have you already attempted?
we have checked the logs and stripe dashboard but unable to fix this issue

What are you working on?
This is a basketball game where we give payouts to the winners

#

I’m following up on my previous message regarding the connected account (Account ID: acct_1T45go0ATk4vVU0U and Customer id: cus_ToG4YF5MXAkf4Y). Could you please check the status of this account and let us know what needs to be done to resume payouts?

limpid furnace
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Hi there, you could reach out to Support and they can help check the Account status