#aeo_tipping-on-card-present-and-non-present-payments

1 messages ¡ Page 1 of 1 (latest)

humble peakBOT
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lucid tusk
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Hi there,
regarding your first question, there is no built-in "Tip" feature for non card payment at the moment.

magic snow
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not non-card payments, but "card-not-present"..

lucid tusk
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Oh sorry for the confusion.

magic snow
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the use case for that is like in our POS, if the customer has a saved payment, they can tell the server / emp.. to put a 20% tip on the transaction... then our POS would send the payment through with a seperate line item for tip... so that reporting is accurate.

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not necessarily a "line item", but just a field on the payment_intent..... when we do card-present, that field exists...

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apologies... i have to run out for 5-10 minutes... but I will be back... I'm sorry.

lucid tusk
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No worries. I'll be here. In the meantime I'll do some more investigation.

magic snow
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i'm back

lucid tusk
magic snow
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well, at least I got a good answer on one of my questions... i was hoping for that one.... and not really expecting the 1st one to have a good way to do it.

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thank you for the help

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do you know if there is any current feature request, or if that is in the works? my first questions, that is.

lucid tusk
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Let me check...

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Seems like there is currently no feature request for this yet

magic snow
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what about... like "update payment intent with tip" , my guess is no as well, since that is normally handled through the "on-receipt" flow.

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that's fine, you don't have to research that, i feel like its not a very common flow... and it kind of differs in stripes models from other payment processors.

lucid tusk
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Yeah that would be the overcharge or surcharge.

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We used to have a feature for that but that needs to be enabled specifically if eligible. But you would need to reach out to Stripe support and ask for it. They can tell you if that would be an option for you or not.

magic snow
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interesting...

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can you explain it in a "little" detail, to see if it matches what I'm trying to accomplish?

lucid tusk
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That feature is mainly to pass on the cost of card payments to your customers. it's mostly in the 2-4% realm. So not really what you would need I just realized.

magic snow
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ah, yeah, surcharging.. yeah, not quite the feature i'm looking for

lucid tusk
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Yeah other then that, I don't see a different way at the moment.

magic snow
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do you have any info on the "stripe managed" surcharging feature, that was in development? not the external vendor solution you provide currently

lucid tusk
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No, I don't. We are not very involved in the product development. You would need to reach out to Stripe support for more information.

magic snow
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ok, no worries... thanks again for the help / info

lucid tusk
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No problem. Always happy to help.