#adria_error
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lost totem
Hi
Could you please share an example of a PaymentIntent Id ?
green tulipBOT
warped turtle
I've realised the payment intent doesn't exist for that customer, I only can see the request in the workbench. Something like this:
endpoint: /v1/customers/xxxxxxx/sources
response:
{
"error": {
"code":
"card_declined",
"decline_code":
"do_not_honor",
"doc_url":
"https://stripe.com/docs/error-codes/card-declined"
,
"message":
"Your card was declined.",
"network_decline_code":
"100",
"param":
"",
"request_log_url":
"xxx"
,
"type":
"card_error",
},
}
And in the source of the post request, if I insepect that I can see this param: "cvc_check":
"fail"
I was not sure if that error is correct because I can't reproduce this exact workflow in the test mode, but I've just read in the docs that the production errors depends on the bank and thus they can be slightly different than the ones sent by stripe in the test mode. The only conclusion I can reach is that the error is a wrong cvc, Although I'm still surprised by the amount of cases I have like this (almost all with amex)
wispy fern
👋 Hey, taking over here, could you provide the request ID (req_xxx) that shows in the request_log_url?
warped turtle
wispy fern
Thanks, just taking a look at the underlying charge, bear with me..
It does seem to be for this request at least that no valid CVC was sent
Reproducing it in test mode wouild be difficult as you can only provide a test card that forces an explicit CVC error, so it would be expected for the error response to be different
warped turtle
It's a bit weird because I've many errors like this, and it only happens with Amex. Anyway, does stripe validate the cvc when it creates the source? I mean, at that point, if the response of the request stripe.customers.createSource includes the param cvc_check: "fail" should I just assume the CVC is wrong?
wispy fern
Yes, this comes from the issuer network, so can be relied upon
warped turtle
Great! Thanks for the help
wispy fern
No problem!