#cargodev_ach-debit-to-us-bank-account

1 messages ยท Page 1 of 1 (latest)

mystic tendonBOT
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mild crystal
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Hi there,
looking into this. Give me a second...

jovial forum
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We've had same problem for a couple weeks

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in_1StygUIG0PHzRMlgDq0d6aNC is another ID associated with same issue

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NO way to invoice

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but we set ACH as the only payment method

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thought it might be because ACH was disabled on the corresonding Connect Account

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Have re-enabled ACH on Connect Account, but still no ability to pay invoice

mild crystal
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I am looking at this right now, and can see that the ach_debit capability for account acct_1MZFfEIG0PHzRMlg was requested a couple of minutes ago.

jovial forum
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ach wasn't working for us in most sistuations, so had it disabled until a couple weeks ago, tried re-enabling, but then was re-enabled in places that didn't work for our business case

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so we re-disabled

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and then updated apis that were causing business problem, to restrict available payment options to just [ "link", "card"]

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today re-enabled ACH for Connect account

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and then tried hitting the Stripe (create invoice with ACH only payment method) api

mild crystal
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I now it sounds silly, but can you try again creating an invoice for this connected account and only ach debit?

jovial forum
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for sure - one sec

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just made a new invoice - same issue in_1T1xk3IG0PHzRMlgkZK8i4nt

mild crystal
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Can you use the use_bank_account payment method instead? The ach_debit payment method is basically deprecated.

jovial forum
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10-4 give me 3-5 minutes to generate new invoice

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Is "use_bank_account" this stripe capability on Connect account?

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Just enabled this option

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running invoice now

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Got a 500 error when trying what was suggested in payment_method_types

mild crystal
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What payment method did you use?

jovial forum
mild crystal
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Oh typo it's us_bank_account and not use_bank_account

jovial forum
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10-4 running again

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that did the trick

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thank you!!

mild crystal
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sweet!

jovial forum
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๐Ÿš€

mild crystal
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Ok cool. Glad I could help!