#elias_api
south gladeBOT
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trim citrus
👋 Yes, that's expected when there is both recurring and one-time prices, but if you have an example invoice ID (e.g. in_xxx), I can double-check for you
trim citrus
Ah, yes, this is just how the items are rendered in the invoice. There's no way to remove the billing period in cases where there is a mix of recurring and one-time prices, but it doesn't imply that the one-time item will recur
novel thorn
The issue is that this is quite confusing for customers. On the invoice, both the subscription and the GPS tracker (which is clearly labeled as a one-time payment) show a billing period in parentheses.
From a customer perspective, this looks like the hardware is also tied to a service period, even though it is not recurring.
Is there really no way to remove the billing period display for the one-time item when mixed with a subscription? If not, what would be the recommended workaround without forcing customers through two separate Checkout sessions?
For example:
Would it be a valid approach to:
Use Checkout in mode: payment for the 85€ one-time hardware charge
Then create the subscription (with trial) via the API immediately after successful payment?
That way the hardware would not be attached to the subscription invoice at all.
Is this considered a clean and recommended architecture for selling hardware + subscription in one flow?
south gladeBOT
hoary delta
Hi there. Taking over as dougal has to step away. If you want to bill for the one-time item separately from the first subscription payment, then, yeah, you'd need to either just bill for the subscription or just bill for the tracker in the checkout session and charge them for the other thing separately.
There's not a way that I'm aware of to change how the billing period displays on the invoice
novel thorn
Hi there. It would only be about the fact that if I bill it together, a time period shows up under the GPS tracker. I don’t know — did you see the sample invoice?
hoary delta
Yes I saw the above example