#missing-individual_webhooks
abstract escarpBOT
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valid grail
I can see that sender_name field exist in deposit payload, but is this name coming from bank? or does clients manually enter this?
We are trying to audit every deposit so name and account details match our record, all other deposits would be rejected and refunded.
abstract escarpBOT
spiral oriole
Yes it's coming from bank, but the Customer could have used a financial connection with Stripe and we could have already audited them. I am checking further to see if we reveal more infomation on different events
Ultimately, you can just use Customer Id and leave it to Stripe for managing their cash balance
valid grail
I want to send them into our internal audit system, and our accountants were asking if theres more information availble from the bank directly, as we will need to verify and audit this is coming from the right person. e.g. if someone uses their friends bank account to deposit, and there is name mismatch, most likely will be resulting in a rejection of deposit and refund.
spiral oriole
by rejection of deposit and refund, is that something you will do from your side?
valid grail
Correct, we will manually audit the deposit and reject or contact the client from our side accordingly.
Ideally, we require full visibility of the source bank details, including the account name, account number and routing number. If this information is unavailable, we can proceed using name matching against the source bank account holder's name.
These details are then integrated into our audit workflow, where the accounting team performs a final verification to ensure all funds are accurately reconciled and credited to the intended recipient within our system.