#xpass_error
smoky craterBOT
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sleek citrus
Hello
Can you share a request ID for an example where you're seeing this?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
sleek citrus
Thanks, Yeah I'm not sure if this is expected.. Looking
hasty cloak
Yea definitely does not make sense, we have a customer trying to purchase but can't because they have a +64 phone number
The country isn't even passed in the checkout session data, it's just already attached to the customer so makes sense I guess why we would get 200 OK on session creation.
If you view that URL from the request you can easily replicate the error.
sleek citrus
Yeah I see the same crash, investigating
smoky craterBOT
sleek citrus
We've reported this to our checkout team internally and they're investigating. We won't be able to provide any live updates in the thread here as we don't have an ETA to share for the fix.
Can you create a ticket from the link you receive in a DM in a sec? I'll link the internal issue with your ticket and you can follow up on the ticket
smoky craterBOT
Hello @hasty cloak, we have sent you a direct message, please check it at https://discord.com/channels/@me/1470885887049990220
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
hasty cloak
Dang that sucks, alright, will move forward in the ticket process. Any way to esclate this?
sleek citrus
Already been escalated to the right folks and they're actively looking