shafster_webhooks | Stripe Developers | Page 1

hybrid zodiacBOT Feb 10, 2026, 2:50 PM

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whole skiff Feb 10, 2026, 3:08 PM

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Hello! Sorry for the delay, taking a look at this now 🙂

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It sounds like you're recieving webhooks, then making an API request and not recieving a quick response? Or any response? Can you please share an example request ID so I can see what type of request you're making?

hybrid zodiacBOT Feb 10, 2026, 3:16 PM

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novel tartan Feb 10, 2026, 3:16 PM

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Hi, here's an example req_vGcOpYrw5g9mbF

whole valve Feb 10, 2026, 3:20 PM

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hi there, taking over as jazz needs to step away, one moment

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I'm seeing consistent delivery issues with this specific webhook endpoint: https://dashboard.stripe.com/acct_1FJje6KlbQbuqLL7/webhooks/we_1Q4zkmKlbQbuqLL7HPp1k53m

it looks like we're receiving either timeouts or HTTP 301 Moved Permanently responses from your server.

novel tartan Feb 10, 2026, 3:44 PM

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Hi denton, sorry but i believe you're looking at the wrong endpoint. the one i speak of is this one https://dashboard.stripe.com/acct_1FJje6KlbQbuqLL7/workbench/webhooks/we_1SHokgKlbQbuqLL7Ryxlilt6 the aircounsel.com endpoint

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whole valve Feb 10, 2026, 3:45 PM

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gotcha, thanks for the correction, looking at that one now

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sadly I'm not seeing any specific info on our side here, except that the webhook event is timing out after attempting to deliver for 10 seconds

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the only information we have about delivery attempts is what your server sends back to us, and in this case we're not receiving any info back on the failed delivery attempts

novel tartan Feb 10, 2026, 3:54 PM

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Is there any way to see the request headers. I have load balancing with multiple server's and would like to see which IP Address stripe is sending to?

whole valve Feb 10, 2026, 3:55 PM

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yes I have the IP address we attempted delivery to. ok if I share it here?

novel tartan Feb 10, 2026, 4:11 PM

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Yes that's fine

whole valve Feb 10, 2026, 4:12 PM

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79.72.83.185:443

novel tartan Feb 10, 2026, 4:33 PM

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Alright. Thanks a lot denton i really appreciate your help

#shafster_webhooks