#cm_subscription-proration
scarlet drumBOT
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balmy wharf
Perhaps notable that we're also giving the Subscription a trial period when downgrading it.
That creates a $0 Invoice that gets paid immediately and updates the Subscription.
Perhaps that is what's causing the credit proration? It doesn't appear to be anything on our side, we're sending proration_behavior: 'none' in all our Subscription API requests. I can only assume since proration_behavior is a per-request toggle that Stripe is updating the Subscription after that $0 Invoice payment and awarding the credit proration.
spare orbit
Can you share the Invoice ID where you are seeing the proration Invoice Items applied? Looking at the latest invoice on Subscription sub_1Sxt092nDm85BVWRlcPWJchJ
I'm not seeing those line items. https://dashboard.stripe.com/acct_102bhl2nDm85BVWR/test/invoices/in_1Sxt3I2nDm85BVWRQkkXtmI3
balmy wharf
I'm looking at the preview Invoice for the Subscription's next payment: https://dashboard.stripe.com/acct_102bhl2nDm85BVWR/test/subscriptions/sub_1Sxt092nDm85BVWRlcPWJchJ
scarlet drumBOT
pliant ether
cm_subscription-proration
taking over and looking
yeah I am baffled too right now. This Customer doesn't seem to have any pending InvoiceItem but when you call the Create Preview API it clearly returns 2 lines one for the Price after the trial ends and one for some proration that I can't pinpoint yet, but looking
balmy wharf
Yeah, same
I even just partially refunded that initial payment (less $8,450) such that the original payment is for $1,300 (matching the new price), and the credit proration persists.
pliant ether
This does feel like a real bug. Give me a bit of time to pair with my team first but I might have to send you to support
balmy wharf
Okay thank you, just LMK. Might have to break in a bit for some lunch but I'll be back soon.
pliant ether
yeah this really seems like a bug. I recommend you reach out to our support team at https://support.stripe.com/contact and they can help investigate and keep you updated (I will flag to the product team early so you can mention this Discord thread so they are aware)
balmy wharf
Doing this now