#jason_docs
fathom ginkgoBOT
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- jason_ach-deprecation, 1 day ago, 38 messages
- jason_ach-deprecation, 5 days ago, 18 messages
frosty moth
Hi there
lethal hinge
Hi palamedes 👋
frosty moth
Sorry, was just wrapping up helping someone else. So you're just trying to get the financial_connections.account.deactivated event, mostly?
lethal hinge
correct
frosty moth
And are you generally just doing ACH Direct Debit, or do you have a more complex use case? Financial Connections covers some ground beyond just "regular" bank payments
lethal hinge
we will only be supporting ACH direct debit with financial connections as well as manually entered details, but for this test, it will be with an ACH direct debit financial connections account
frosty moth
Okay, great. And are you using the Payment Element to collect bank details with financial connections?
lethal hinge
yes
frosty moth
Okay, great. Anecdotally I don't think we emit this event when you detach a Payment Method, but I may be wrong
I think this is the meaty bit w/r/t ACH DD payments in the docs: https://docs.stripe.com/financial-connections/tokenized-account-numbers#ach-direct-debit-payments
Let me test a bit here and I'll let you kno what I find
Yeah, for this scenario I get mandate.updated and payment_method.detached but no financial_connections.account.deactivated
Generally I think mandate.updated is the key event to listen for here
fathom ginkgoBOT
frosty moth
In terms of understanding that a given account isn't usable any more
lethal hinge
I was browsing the discord channel looking for info on the financial_connections.account.deactivated event, and came across this thread: https://discordapp.com/channels/841573134531821608/1303774458493931573/1303776215135424605
This lead me to believe that if I had a customer who had an ACH account that had the deactivated event sent, then it'd be important for me to know how the offline payment intent will behave, so if we attempt to collect an auto payment for a customer using this ACH account, we know to send them an email that the payment failed, etc.
coral scaffold
👋 Taking over this thread, catching up now
lethal hinge
hi river 👋
coral scaffold
Upon checking, there isn't any test account to simulate financial_connections.account.deactivated in test mode / Sandbox. financial_connections.account.deactivated can be sent at any of time, not necessary during the payment as customer can deactivate the linking not only during payment. I'd recommend writing to Support https://support.stripe.com/contact for this feature.
To handle the failed payment for ACH direct debit, payment_intent.payment_failed can be listened if you would like to find out the failed payment due to the deactivation or declined for the bank account
lethal hinge
Thank you for the additional information river! Would I write to the support link to request the ability to test the financial_connections.account.deactivated event in the testing environment?
We do currently listen to the payment_intent.payment_failed event. The only issue with that is it would occur outside of the auto payment flow. Do we know what the payment intent status would end up being if a financial connections account was deactivated?
coral scaffold
When the financial connection account is deactivated which the payment will fail, payment_intent.payment_failed event will be sent and the Payment Intent status will be requires_payment_method
lethal hinge
there we go! that's what I was looking for! awesome! I really appreciate the help river! I'll reach out and ask for the ability to test that feature in the sandbox. Thanks again!