#tom_unexpected

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lone gust
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๐Ÿ‘‹ happy to help

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let me take a look and I'll get back to you

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sepa_debit and other delayed PMs don't support pending_if_incomplete

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the only way forward here is to cancel the existing subscription and start a new one

fiery bay
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alright - thats what we figured. thanks!

lone gust
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sorry about that

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pending_if_incomplete is best suited with synchronous payment methods such as cards

fiery bay
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i figured that - unfortunately we need to support both, sync and async. But I guess a simple check "if subscription is paused and customer used sepa_debit, then create a new subscription and attach the payment method and set that active without a trial" is the easiest way. And thats what you suggested, right?

lone gust
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correct