#tak_unexpected
south skyBOT
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hushed shard
Please wait for images. Currently maxed out requests.
south skyBOT
wild ravine
👋 hi there, give me a moment to catch up
If you don’t mind, could you share your test account id so that I can take a closer look at how your integration works? You can find your account id by logging in to https://dashboard.stripe.com/settings/account . It'll have the prefix acct_
hushed shard
acct_1P4pa6CA8NFr9yML
wild ravine
thank you, taking a look
hushed shard
thank you
wild ravine
To confirm, were you trying to create connected accounts which led you to this verification page?
hushed shard
yes.
The connect account I recently tried to create's account id is acct_1SwX45FekGtxCviU
if that helps
wild ravine
thank you, but the verification prompt is coming from your Platform account (acct_1P4pa6CA8NFr9yML), right?
hushed shard
yes
wild ravine
Hmm.. I will need to take a look at your Dashboard
south skyBOT
Hello @hushed shard, we have sent you a direct message, please check it at https://discord.com/channels/@me/1468047118144114781
- 🔗 The message has instructions on how to grant read and write access to your Stripe Dashboard for our Developer Support team, in order to help you more effectively.
hushed shard
wild ravine
I have sent you a DM requesting for permission
That link is an onboarding page that seems to be for the connected account (acct_1SwX45FekGtxCviU)
hushed shard
I have provided you the access.
wild ravine
Thank you, I can see that we returned a security message for the test connected account you just shared: acct_1SwX45FekGtxCviU
This is the Dashboard page I am looking at: https://dashboard.stripe.com/acct_1P4pa6CA8NFr9yML/test/connect/accounts/acct_1SwX45FekGtxCviU/activity
hushed shard
Thats the one.
wild ravine
To unblock verification attempt, have you tried resetting the account?
hushed shard
no. how can I do that?
