#tarantino-47_unexpected

1 messages · Page 1 of 1 (latest)

broken islandBOT
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thorny willow
whole tartan
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Hello
Do you have an example PaymentIntent ID I can take a look at?

thorny willow
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Here are two example PaymentIntents:

Successful Amex transaction: pi_3SvjsNFbFOzNrsPE0lrl4i4Q
Failing Discover transaction: pi_3Sw0yiFbFOzNrsPE0W4x7lPf

whole tartan
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There's probably a typo in the failing PaymentIntent

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can you double check

thorny willow
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just a sec

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pi_3Sw0yiFbFOzNrsPE0W4x7lPf

whole tartan
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Are you saying the same card works if you disable CSP?

thorny willow
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yes, everything works if I use that extension

whole tartan
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Can you share an example PaymentIntent using the same card but with CSP disabled?

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The examples you've shared are for Amex and Discover

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I'd like to check if Discover works without CSP

thorny willow
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just a sec

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another one failed PI id: pi_3SwSrJFbFOzNrsPE1pQHdx1M

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actually we didn't make the payment with disabled CSP, but once we disable CSP - the iframe is being rendered as expected

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the require_action event is same regardless of the extension make the iframe/popup show up or not
the issue is the browser blocking it

whole tartan
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Are you using Stripe Elements or manually rendering the iframe?

thorny willow
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Stripe Elements

whole tartan
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Is this only occurring in live mode or are you able to reproduce this in test mode using relevant brand test cards?

thorny willow
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the iframe is different in test mode, we can’t test it using test mode

whole tartan
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Elements should behave the same way though if this is a specific network/card brand issue

thorny willow
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iframe is being loaded in test env without using the extension

whole tartan
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Is there a page I can try to reproduce this myself?

thorny willow
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just a minute

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need a bit more time please

whole tartan
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NP! take your time

thorny willow
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can I DM you the link where you can reproduce the bug?

whole tartan
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You can share it here and delete in a minute or so

thorny willow
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ok, sounds good

broken islandBOT
thorny willow
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sending ping just to keep the thread opened🙂

haughty lantern
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Sounds good, as a heads up my colleague had to step out but I'm here to help when you have that link

haughty lantern
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@thorny willow checking in, still working on this?

broken islandBOT