#akash_500-error-subscriptions
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rich plaza
I'm looking into that error and it seems like it doesn't like the combination of the length of the trial and the backdated start date
Subscription current_period_start is in the future
mystic osprey
This type of request used to work fine in the past and we started seeing this error since Jan 29th
rich plaza
Did you change API versions?
mystic osprey
I'm using the python sdk version 14.2, we updated the version from 14.1 to 14.2 on Jan 26 but didn't have any issues on that day
this is how I'm making the request
example of a request ID that succeeded: req_0aFkutCPEUDD0W
rich plaza
You are passing a backdated start date that is in the future for the failing request
But the backdate_start_date is in the past for the successful request
mystic osprey
the failing request req_rbuqQ325TZ8hvw has backdate_start_date=1770049794 (Mon Feb 02 2026 16:29:54 GMT+0000) and the request was made at Mon Feb 02 2026 17:45:06 GMT+0000, sorry if I'm missing something obvious
rich plaza
Yeah that doesn't make a lot of sense. I'm going to flag this failing request internally
mystic osprey
thank you
rich plaza
I've flagged this as a bug (since we return a 500 response). Unfortunately, I cannot say when I will hear back from the team. If you want to write in to Support they should be able to find this and communicate any updates on this issue to you.
mystic osprey
thank you, can you give me an update on this thread when it gets resolved? Otherwise I'll open a support ticket.
rich plaza
You will need to open a support ticket. We don't keep threads open that long