nicolas_api | Stripe Developers | Page 1

azure stumpBOT Jan 30, 2026, 2:10 PM

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grave mauve Jan 30, 2026, 2:12 PM

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Hi there! Is there a specific request you tried that failed? If so, could you provide that request ID?

odd cedar Jan 30, 2026, 2:15 PM

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It's not a failed request, we wanted to know how to manage the billing and tax informations

grave mauve Jan 30, 2026, 2:17 PM

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Got it. Can you provide more context into what exact information you are trying to update, how you are updating it, and what isn't working?

odd cedar Jan 30, 2026, 2:18 PM

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when set during the first session, the user is not allowed to update the information in the checkout page, but from his portal

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Right?

grave mauve Jan 30, 2026, 2:22 PM

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Right. This doc describes the specific behavior for tax_id_collection[enabled]
https://docs.stripe.com/tax/checkout/tax-ids?payment-ui=stripe-hosted#create-session

With tax ID collection enabled, Checkout shows and hides the tax ID collection form depending on your customer’s location. If your customer is in a location supported by tax ID collection, Checkout shows a checkbox allowing the customer to indicate that they’re purchasing as a business. When a customer checks the box, Checkout displays fields for them to enter the tax ID and legal entity name for the business. If available, Checkout uses the customer’s shipping address to determine their location, otherwise Checkout uses the customer’s billing address. Customers can only enter one tax ID.

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That guide also describes what happens when you pass in an existing customer, and it does note this point
https://docs.stripe.com/tax/checkout/tax-ids?payment-ui=stripe-hosted#existing-customers

Caution
Checkout only collects tax IDs on Customers that don’t already have an existing tax ID. If a Customer has one or more tax IDs saved, Checkout doesn’t display the tax ID collection form even if tax ID collection is enabled.

odd cedar Jan 30, 2026, 2:26 PM

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Thanks @grave mauve

grave mauve Jan 30, 2026, 2:27 PM

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No problem, glad to help!

#nicolas_api