#nepotist_error
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worldly nacelle
👋 Hi there! Let me take a look
It looks like it was automatically cancelled due to too many failed attempts to pay it using different payment methods
sinful oxide
Huh. I didn't know that was a thing!
It makes sense though, they tried to pay a lot of time.
😄
worldly nacelle
Yeah, it's a pretty rare thing. But to guard against people testing lots of different credit cards, for example, there are some limits in place
sinful oxide
Okay, so what would be the best way to automate against this? The error is not descriptive, so if we get another code 500 error then check the status of the payment_intent. If it is 'cancelled' then.... I don't see an 'invoice' property in the payment_intent docs.
How do I associate the payment to the Invoice=
worldly nacelle
Yeah, an HTTP 500 error should never happen, so that's something we need to fix. But I see that you then retried and got the HTTP 400 response, as the Payment Intent had been cancelled
sinful oxide
Yeah, we have a backstop that retries the call in case the first one fails.
worldly nacelle
If you're using an older API version, you should be seeing the invoice on the Payment Intent.
But if you're using the Dashboard or newer API versions, that's no longer included
sinful oxide
Ah ha, I am looking at newer docs. We are using an ancient API version. All the way back to the good ol' days of 2020.
Okay, then i have a plan.
Thanks for the info!
worldly nacelle
Yup, it's still there in the older docs: https://docs.stripe.com/api/payment_intents/object?api-version=2025-02-24.acacia#payment_intent_object-invoice
You're welcome!