#rodolfo-wom_unexpected
urban mapleBOT
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sacred prism
Hello, this is the video on that behavior
celest ridge
hi there, thanks for providing that video, I'm looking into this now
does this error only occur when you switch away from the app to a different browser?
sacred prism
No, if I switch to any other app it happens
Even minimizing the app will trigger that behavior
urban mapleBOT
sacred prism
Hey, can I add my engineer into this chat?
sacred prism
Don't need to
errant sparrow
Can you share the exact code you're using to trigger this in the WebView? Just want to make sure I can reproduce it myself
Also, if you don't use a webview and open the link in a Safari (dedicated browser) instead -- are you still seeing the same behavior?
Also, I wonder if enabling a background fetch might prevent this - https://developer.apple.com/documentation/xcode/configuring-background-execution-modes
errant sparrow
You can just @ them in the thread
sacred prism
@old crown hey
old crown
Hello eveyone
So I have tested opening the signed URL with both
- WKWebView
- SFSafariViewController
and in both cases I get the same result
errant sparrow
Gotcha. Can you try enabling the background mode
Specifically the fetch to see if that makes a difference?
errant sparrow
Same results if you pop out the site into a dedicated safari session (not using webviews)?
old crown
ussing SFSafariViewController?
errant sparrow
No this button in the bottom right corner
old crown
I think I have found something, I will investigate it further with our BE team
if we are able to resolve the issue we will close this
sacred prism
@errant sparrow since we have you here, can I get a quick answer on one Stripe behavior, not directly related with this issue, but why do we have this 10 second delay in the end? There's any way to remove it?
errant sparrow
You mean the redirect delay? I don't believe there's a way to remove that no..
I think I have found something, I will investigate it further with our BE team
Out of curiosity, what was/is the issue?
old crown
I am not sure 100% sure but when we come back to the App we refresh the internal user data, and that looks to be expiring the link
not sure in what way that connects to Stripe yet, so just a theory
errant sparrow
I see. If you create a new Financial Connection session for the customer on reload, that may be expiring the old/existing ones